Question 1

How do I create an event?

Accepted Answer

To create an event, go to your dashboard, click on 'Create Event', fill in the details, and publish it.

Question 2

How can attendees buy tickets?

Accepted Answer

Attendees can purchase tickets directly from the event page using available payment methods.

Question 3

Can I refund a ticket?

Accepted Answer

Yes, refunds are possible if the event organizer enables refunds and the request is within the allowed refund period.

Question 4

How do I scan tickets at the event?

Accepted Answer

You can use the scanner app to scan QR codes. Once scanned, the system will validate the ticket instantly.

Question 5

Can I download attendee list?

Accepted Answer

Yes, organizers can download attendee lists from the event dashboard in CSV or Excel format.

Question 6

How do I add tickets to Google Wallet?

Accepted Answer

After purchasing a ticket, attendees can click the 'Add to Google Wallet' button and save the pass.

Question 7

How do I add tickets to Apple Wallet?

Accepted Answer

After ticket purchase, users can tap the 'Add to Apple Wallet' button and save the ticket as a pass.

Question 8

Can I create free tickets?

Accepted Answer

Yes, you can create free ticket types and limit the quantity available for registration.

Question 9

How do I cancel an event?

Accepted Answer

To cancel an event, go to event settings and select 'Cancel Event'. Attendees will be notified automatically.

Question 10

What payment methods are supported?

Accepted Answer

We support multiple payment methods such as cards, bank transfers, and Pakistan-based gateways like Easypaisa and JazzCash.

Frequently Asked Questions